Dedicated offices at all major Indian Ports (No Sub-agents involved)
Registered Port Agents at all the major Indian Ports & Customs Offices
Head Office operates around the clock and 7 days a week
Offers Port Captaincy Services to help Masters or Owners on Cargo or Vessel Operations that includes OSC issues too
End-to-end customer service on board by dedicated representatives from start to
finish of the cargo operations.
Qualified professionals to guide masters to handle documentation, customs and
PSC authorities
Dedicated mobile phones to the Masters for free during the period the vessel stays
at the port
In-house customs/Technical/Taxation/Legal departments to offer spot solutions
Immediate refund to the Owners

In order to secure a complete satisfaction from the customers, we offer a comprehensive set of services marked by an all-round performance. The services not only meet the expectations but keep the focus on the customers to ensure 100% commitment is offered at every level. All these are offered by complying with the norms of ISO 9001:2008 standards. Our dedicated team also takes care of abiding by the rules and regulations as prepared by the government, marine and port administrations along with all the concerned governing authorities.

WESTLINE GROUP is a service oriented organization that endeavours to attain customer satisfaction beyond expectations. Additionally, the urge to offer performance that is UNIQUE and goes beyond the expected protocols of operations is one of our primary concerns. This is where our personalized and customized services that are coupled with value added services play the most important role. The only criteria of offering quality services to our customers are to protect and balance the interests of the concerned individuals of the vessel or cargo. Minimizing the costs and setting new yardsticks is one area that has made us a trend setter adding a new dimension to the Port Agency business.

The core strengths of our business lie in the belief that all the associated services are offered under a single UMBRELLA through the in-house cells.

The pillars of the comprehensive set of services are:
• Technical, Legal
• Customs
• CHA
• Taxation
• Travel

WESTLINE GROUP is a young organization that has seen growth in a very short period of time. We are grateful and have the deepest gratitude as well as heartful thanks to the associates across the globe that has shown trust and confidence on us. We put professionalism 1 st and back it with the required expertise through the young and motivated team of professionals who are supervised by highly experienced Team Leaders. Most of these supervisors have been Masters or Marine Engineers who endeavour to achieved the expected standards. We also have a strong quality control that keeps the team’s performance under the scanner with a constant review system from time to time to ensure the proposed targets are achieved on time. The entire team of professionals are provided with the necessary guidance and training for maintaining consistency as per the prescribed standards for performance.

We at Westline Group are engaged in the recruitment and training of personnel for the engine room, deckhands, engineers skilled in electrical operations along with stewards who will be serving in the galley. We conduct screening sessions every year for the selection of maritime personnel by their experience and qualifications and act as a human resource supplier to our local and international clients in the shipping industry.

All the personnel is selected by international conventions like IMO STCW and other personal criteria in the traits like professional competence, health, experience, and professional conduct. Our team of experts always keeps a close watch on the performance of the crew members along with the behavioral conduct of the same coupled with comprehensive appraisal systems. As an organization, we firmly believe that an organization is never complete without the hard work of its components, the people. For this reason, the highest priority is given to the safety and security of the people working at our company. In short, we are an organization that is associated with the screening, training and supplying of maritime crew and personnel to all of our partners in the shipping industry scattered worldwide. It is our aim to become the strategic partner and the sole human resource service provider to the key players in the shipping industry at pocket-friendly rates and assured quality.

We strive to offer services that are high in moral principles. Our custom made, value for money crewing schemes and packages that comprise of individuals belonging from various nationalities enable us to deliver qualified seafarers from the lowest rating personnel to the highest rank officer.

Our continuous approach of providing the people associated with us while undergoing training enables us to cater diligently to various sectors in the maritime industry. On top of that, the trainee seafarer related to our company can reap the benefits of flexible training options and a plethora of crew welfare services.

Our mission statement is to intelligently link customer’s loyalty to that of the employee’s commitment so that we can deliver services that are at par with the highest quality standards. We treat our clients with utmost integrity and respect their interests, assets and their requirements that reflect on our services rendered.

We as an entity believe in the fact that to excel in a particular venture; you have to have extensive and thorough knowledge of the sector you are going to provide your services. Our client base comprises of entities and business syndicates from all around the world that entrusts us with solutions for their problems. We are a name that is famous for convenient services, trustworthiness, reliability, and quality standards. We serve our clients with operational support by providing them with assistance through our communication channels that are open 24/7.

The shipping industry of today seeks out services that display efficiency and quality along with diligent backend support at pocket-friendly costs. It is a common trait all over the world to look for efficient, quality assured and pocket-friendly labor force from developing countries. This has become a common practice due to the scarcity and saturation of the job sector in the developed countries.

Westline Group takes Indian professionals and personnel under their payroll and trains them by the highest standards required and maintained in the maritime sector all around the world. We train our staff to tackle, manage, run and maintain ships, cruises, etc. in the most efficient way possible.

Our company is responsible for providing international corporate giants in the shipping industry for their requirements in the seafarer and personnel sector for all ranks with marine personnel as our specialty.

We recruit the following:
• Masters
• Captains
• Chief Officers, 2nd Officers, 3rd Officers
• Chief Engineers, 2nd Engineers, 3rd Engineers, 4th Engineers
• Electrical System Engineer
• Electro Technical Officers (ETO)
• Deck Ratings
• Engine Ratings
• Cooks
• Stewards
Our database of marine personnel covers the skills required onboard for all types of vessels across the shipping industry that includes:
• Tankers (Oil, LPG, LNG)
• Bulk Carriers
• Cargo Ships
• FPSO
• PSV
• AHTS
• Workboats (Tugs, Crew &Utility, Wind Renewables, HL)
• Ferries (Freight & Passenger)
• Cruise Ships

Retention of crew and creation of pool are obviously the two other key sectors where we invest our time and funds heavily. We carefully plan and implement career development programs that enhance our high retention rates across our clients all around the world.